Refund Policy

Effective Date: [25/06/2025]

Last Updated: [25/06/2025]

At Gajanand Rahangdale, we deal exclusively in digital goods (primarily Lightroom presets). As these are non-tangible, downloadable products, our refund policy is designed to ensure clarity and fairness for both buyers and our business.

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🔁 No Refund on Digital Downloads

Due to the nature of digital products, all sales are final. Once a Lightroom preset or digital file has been successfully delivered (via email, WhatsApp, or direct download), we cannot offer refunds, returns, or exchanges under any circumstances.

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⚠️ Exceptions (Only in Rare Cases)

We may consider a refund only in the following exceptional cases:

Duplicate purchase (accidentally purchased the same item twice with proof)

File not delivered after confirmed payment (and no response from our side within 48 hours)

Corrupted or inaccessible file (we will first try to re-send or replace it)

the refund is approved it will be credited to original payment method withing 5 to 10 business days

For any of the above, you must contact us at gajanandrahangdaleofficial@gmail.com within 3 days of your purchase with your Order ID and payment proof.

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⛔ No Refund for:

Change of mind

Compatibility issues (please check your device supports .xmp or .dng files before purchasing)

Unintentional purchase or lack of usage

Inability to install or apply presets due to lack of technical knowledge

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📦 Product Delivery

All products are delivered digitally via:

Email (as entered at checkout)

WhatsApp (if provided)

Instant download link (on request or via product page)

Ensure your contact details are correct while placing the order.

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🛡️ Our Commitment

We strive to offer 100% quality-tested and working Lightroom presets. If you ever face a genuine technical issue, we will offer full support to resolve it.

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💬 Contact Us

For any refund-related concerns, email us at:

Gajanand Rahangdale

📧 gajanandrahangdaleofficial@gmail.com

📞 +91 7470927298

🗂️ UDYAM No.: UDYAM-MP-06-0019636

🌐 https://gajanandrahangdale.com

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Note: This policy aligns with Indian consumer protection regulations and digital product practices globally.